Return Policy

If you are not satisfied with the purchase of a product from our site, don’t worry. You can return the same within 7 days of receiving the product.

Please submit a return request to us within 24 hours of receiving the product. You may email us at support@blueeyeinstrument.com or call us +91 92315 09957 / 96794 46666 and inform us the same.

On receipt of product, if you find outer packing of the product is damaged or tampered with, please contact the courier service immediately. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery.

Returns would not be accepted for made to order, stitched or customized items.

We would not accept the product which is used. The product should be in original condition with all original tags and packaging intact, and should not be broken or tampered with.

You must ship the item for return within 7 days of receiving the product.

We do not offer a pick-up facility hence you would requested to self-courier the same using reliable courier service. You need to bare the shipping cost while returning the product. We will not refund the shipping charges (if any) paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at the time of receiving the goods.

Kindly pack the items securely to prevent any loss or damage during transit, we recommend you use a reliable courier service.

The product must return to us within 10 days of return shipment. We will issue refund once we received the product back.